Who handles support for ECHO® Industrial Power Equipment?

In the spring of 2025, Shindaiwa® kWiet Power was rebranded to ECHO® Industrial Power Equipment. 

The models supported by ECHO® Industrial Power Equipment: DGK7F, DGK14F, DGK15F, GDK15FL, DGK20FS, DGK25, DGK36FS< DGK45F, DGK70F, DGK125F, DGK125FP, DGK180F, DGK180FP, DGW400DML

For any inquiries regarding these models, please direct the customer to one of the following channels.

Address: 400 Oakwood Rd. Lake Zurich, IL 60047

Phone Number: Phone number to come in late fall of 2025. For the time being, transfer to one of the following extensions: IPE Parts Ext 6705, IPS Technical Support Ext 6706, IPE Training 6707, IPE Warranty 6708

Website: https://www.echo-usa.com/home